GB Group

gbgplc.com · Chesterfield, United Kingdom

GB Group (GBG) is a global identity verification and fraud prevention software provider that helps businesses verify the identities and locations of customers, detect and prevent fraud, and comply with KYC, AML, and age-verification regulations. It serves financial services, e‑commerce, gaming, and digital businesses through cloud-based APIs and data services that monetize access to identity, location, and fraud intelligence. GBG generates revenue via recurring software licenses, transaction-based fees, and data services sold to enterprises and regulated institutions.

Fraud Detection & Prevention
Identity & Access Management
Cybersecurity Services

Listed in

Revenue: $330.0M
Employees: 1,300
Founded: 1989
Headquarters: Chesterfield, United Kingdom

What 13 Arbolus experts think of GB Group

The NPS distribution is strong, with the majority of experts providing ratings of 8–10, indicating a high level of customer satisfaction. Renewal intent is positive overall, with most high-value accounts committed to renewing, although a minority of respondents expressed uncertainty, largely from lower spend or less mature accounts. Stickiness is reinforced by most customers having used GB Group solutions for more than a year, signaling customer retention. Expert themes highlight GB Group's reliability, regulatory alignment, and seamless integration as primary strengths, but some note competitive pressures around AI innovation and the need for continuous improvement in biometric authentication. Positive