GFSI

mygfsi.com · New York City, United States of America

GFSI provides outsourced IT consulting, managed services, and cybersecurity solutions to small and mid-sized businesses, with a focus on financial services and other regulated industries. The company designs, implements, and manages clients’ infrastructure, cloud, and security environments on a recurring services basis. It generates revenue through project-based consulting and ongoing managed service contracts.

  • Managed IT & Cloud Services
  • Cybersecurity Services
  • IT Consulting & Implementation
Revenue
$9.0M
Employees
45
Founded
2000
Headquarters
New York City, United States of America

What 6 Arbolus experts think of GFSI

The NPS distribution is highly positive, with 80% giving scores of 9 or 10, indicating strong satisfaction across both new and established users. All customers with known renewal data (20%) indicate clear intent to renew, and users with more than one year of experience form half of the pool. High NPS correlates to larger spend and longer implementation duration, suggesting value increases with tenure. Overall Customer Sentiment:Positive

Who reviewed GFSI

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Director 17% (1)
Strategy Leader C-Suite NPS 9
Operations Leader Director NPS 9
Operations Leader C-Suite NPS 10 Will renew

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Sentiment

100 Net Promoter Score, from 6 scored reviews
  • Promoters 6
  • Passives 0
  • Detractors 0

Cumulative NPS by month

+1 over 3 months
  • Aug 9
  • Sep 10
  • Oct 10

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 100 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 10/10 Average score from customers who will renew

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