G4S
G4S is a global security services company that provides manned guarding, secure facilities management, cash management, and risk consulting services to commercial, government, and institutional clients. It designs and delivers outsourced security solutions including on-site guards, mobile patrols, monitoring, and specialized protective services across multiple sectors. The company generates revenue through long-term contracts and project-based engagements for security and related support services.
- Revenue
- $9.0B
- Employees
- 800,000
- Founded
- 1901
- Headquarters
- Londonderry County Borough, United Kingdom
What 7 Arbolus experts think of G4S
The NPS distribution skews positive with 33% scoring 10, 34% between 8–9, and 33% at 7, indicating strong advocacy. Renewal intent is unanimous among those providing data, concentrated within the high spend Influencer segment. Stickiness is high, with 83% of respondents reporting usage for more than one year and no evidence of short-term churn. Quantitative themes highlight reliable service and sustained value to long-term enterprises.Overall Customer Sentiment: Positive
Who reviewed G4S
- C-Suite 50% (4)
- Director 17% (1)
- Manager 33% (2)
Employer names and spend open once the report publishes.
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Cumulative NPS by month
+1 over 5 months- Feb 7
- May 8
- Jun 8
- Aug 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 100% 2 answers
- 9/10 Average score from customers who will renew
- 4/10 Average score from customers not renewing
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