Fortra
Fortra is a cybersecurity and automation software company that provides data security, email and file protection, infrastructure protection, and security operations solutions to enterprises and government organizations worldwide. It offers a portfolio of products and managed services, many acquired through M&A, that help customers secure data, detect and respond to threats, and automate IT and security workflows. The company generates revenue through software licensing, subscriptions, and professional and managed security services.
- Security Operations (SIEM/SOAR)
- Data Privacy & Protection
- Cybersecurity Services
- Revenue
- $900.0M
- Employees
- 3,500
- Founded
- 1982
- Headquarters
- Eden Prairie, United States of America
What 14 Arbolus experts think of Fortra
NPS scores are clustered in the 8–10 range for 73% of respondents, with the remaining responses at 6–7. Renewal intent is strong overall, with confirmed intent among high-spend, long-term customers, while some new or pilot-stage customers indicate uncertainty. Stickiness is observed with 54% of users in the MoreThan1Year stage, demonstrating deepening adoption. Key themes include satisfaction with security coverage and value for large organizations, and some cost or fit concerns for pilot users.Overall Customer Sentiment: Positive
Who reviewed Fortra
- C-Suite 50% (7)
- Director 36% (5)
- Manager 14% (2)
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Sentiment
28 Net Promoter Score, from 14 scored reviews- Promoters 6
- Passives 6
- Detractors 2
Cumulative NPS by month
+1 over 4 months- Apr 7
- Jul 7
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 33% 3 answers
- 0% 2 answers
- 100% 2 answers
- 8.7/10 Average score from customers who will renew
- 8.7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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