SEON Technologies Ltd.

seon.io · Londonderry County Borough, United Kingdom

SEON Technologies is a fraud prevention software company that provides digital identity and transaction risk scoring tools to online businesses, particularly in fintech, e‑commerce, and online gaming. Its platform analyzes email, phone, IP, device, and behavioral data in real time to detect and block fraudulent users and transactions. SEON generates revenue through SaaS subscriptions and usage-based pricing for its APIs and web-based tools.

  • Fraud Detection & Prevention
  • API Management & Integration
Revenue
$25.0M
Employees
250
Founded
2017
Headquarters
Londonderry County Borough, United Kingdom

What 44 Arbolus experts think of SEON Technologies Ltd.

NPS scores are strongly positive, with over 60% of experts reporting scores of 8 or higher and many tenures exceeding one year. High spenders almost universally show intent to renew. Stickiness data indicates that established customers are mostly in long-term, mature usage stages. Key expert themes include effectiveness of fraud detection, integration ease, and AI-driven risk modeling, with some concerns around coverage breadth and ongoing rule maintenance. Most negative sentiment is limited to price/value tradeoffs and requirements for broader data sources.Overall Customer Sentiment: Positive

Who reviewed SEON Technologies Ltd.

Total customers 44 38 current · 6 former
Reviews growth +21 in six months
Seniority of respondents
  • C-Suite 66% (29)
  • Director 27% (12)
  • Manager 7% (3)
Operations Leader C-Suite NPS 7 Not renewing
Executive C-Suite NPS 10
Engineering Manager Manager NPS 9

Employer names and spend open in the full report, along with the other 41 customers.

Everything 44 customers told us about SEON Technologies Ltd..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

27 Net Promoter Score, from 44 scored reviews
  • Promoters 20
  • Passives 16
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 29 across 2 companies.

Praised

  • Seamless Integration and Fast Support
  • Effective AI-Driven Fraud Prevention
  • Enables Real-Time Fraud Blocking
  • Autonomous Investigation and Broader Data

Criticised

  • Lacks Offline and Consortium Data
  • Rule Management Requires Ongoing Effort
  • Effectiveness Relies on Configuration and Data Quality
  • Cost and Duplication Drive Switching

What customers say

Seamless Integration and Fast Support
“Integrating SEON into different workflows was easy, and support was responsive and efficient whenever issues arose.”
Effective AI-Driven Fraud Prevention
“I consistently find that SEON’s AI model works across various payment processors and channels, reducing fraud and manual investigation.”
Enables Real-Time Fraud Blocking
“We rely on SEON’s real-time digital footprint analysis to block bot registrations and stop synthetic identity fraud at onboarding.”

Renewal intent

Plan to renew 70%
  • Will renew 19
  • Undecided 6
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 67% 18 answers
  • Director 88% 8 answers
  • Manager 0% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 5.5/10 Average score from customers not renewing

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