Cygna Labs Corp.

cygnalabs.com · Miami Beach, United States of America

Cygna Labs Corp. is a cybersecurity and network infrastructure software company that provides DNS, DHCP, and IP address management (DDI) solutions, as well as security and compliance auditing tools for enterprise and service provider environments. Its products help organizations manage and secure critical network services, monitor DNS traffic, and meet regulatory and internal compliance requirements. The company generates revenue through software licenses, subscriptions, and related support and professional services.

  • Network & Cloud Security
  • Cybersecurity Services
Revenue
$55.0M
Employees
250
Founded
2014
Headquarters
Miami Beach, United States of America

What 20 Arbolus experts think of Cygna Labs Corp.

NPS scores are predominantly positive, with 55% scoring 8 or above, and only a minority falling below 7. Renewal intent is high among high spenders and organizations in the >1 year implementation stage, while users in offboarding or pilot stages are less certain or negative. Customers highlight centralized management, operational efficiency, and flexible integration as benefits, while main themes limiting sentiment are ecosystem breadth, depth of cloud-native integrations, and advanced analytics. Overall Customer Sentiment: Positive

Who reviewed Cygna Labs Corp.

Total customers 20 19 current · 1 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 85% (17)
  • Director 5% (1)
  • Manager 10% (2)
Engineering Engineer Director NPS 8
Executive C-Suite NPS 5
Founder C-Suite NPS 7 Not renewing

Employer names and spend open in the full report, along with the other 17 customers.

Everything 20 customers told us about Cygna Labs Corp..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

25 Net Promoter Score, from 20 scored reviews
  • Promoters 7
  • Passives 11
  • Detractors 2

Cumulative NPS by month

+1 over 3 months
  • Feb 7
  • Mar 7
  • May 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.

Praised

  • Operational Flexibility
  • Centralized DDI Management
  • DNS Security Capabilities
  • Deeper Cloud Integration

Criticised

  • Cloud-Native Integration Gaps
  • Ecosystem and Market Presence
  • Advanced Automation Limitations
  • Cloud-Native Platform Alternatives

What customers say

Operational Flexibility
“Cygna Labs worked with our existing systems, providing us with the flexibility to avoid a complete infrastructure overhaul.”
Centralized DDI Management
“I find the ability to centrally manage DNS, DHCP, and IP address allocation vital, as it improves our network visibility and reduces manual errors.”
DNS Security Capabilities
“We use Cygna Labs to monitor DNS activity and enhance security, which has allowed us to detect threats earlier and respond quickly.”

Renewal intent

Plan to renew 78%
  • Will renew 7
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 78% 9 answers
  • 8.6/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by Cygna Labs Corp. customers

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