Cybersheath

cybersheath.com · Arlington, United States of America

Cybersheath is a cybersecurity services firm that helps U.S. defense contractors and other regulated organizations comply with frameworks such as NIST 800-171, DFARS, and CMMC through managed security, assessment, and remediation services. The company provides advisory, implementation, and ongoing managed security operations to secure sensitive data and meet government and industry requirements. Its revenue comes from recurring managed services contracts and project-based consulting engagements.

  • Cybersecurity Services
  • IT Consulting & Implementation
Revenue
$15.0M
Employees
70
Founded
2012
Headquarters
Arlington, United States of America

What 8 Arbolus experts think of Cybersheath

NPS scores range widely, with 29% of users rating Cybersheath highly (NPS 8–9), but 43% reporting low NPS (≤4), and the remaining neutral (NPS 6). Renewal intent is split: 25% have clear intent to renew, 25% intend not to renew, and 50% remain unsure. Stickiness correlates with length of implementation: longtime customers (over 1 year) show higher NPS and renewal uncertainty, while new and pilot users report lower satisfaction and certainty. The main themes are varied satisfaction by spend and stage, and inconsistent renewal confidence.Overall Customer Sentiment: Neutral

Who reviewed Cybersheath

Total customers 8 7 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Director 25% (2)
Executive C-Suite NPS 8 Will renew
Product Leader Director NPS 9
Executive C-Suite NPS 8 Undecided

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Sentiment

-25 Net Promoter Score, from 8 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 4

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 2
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Director 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

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