TrackWizz

trackwizz.com · Mumbai, India

TrackWizz is a regulatory technology platform that provides compliance, reporting, and monitoring solutions for financial institutions, helping them meet anti–money laundering, FATCA/CRS, and other regulatory requirements. The software automates data collection, screening, and regulatory reporting for banks, brokers, and other financial intermediaries. It generates revenue through licensing and implementation of its software products and related support services.

  • GRC & Compliance Automation
  • Fraud Detection & Prevention
Revenue
$12.0M
Employees
200
Founded
2011
Headquarters
Mumbai, India

What 20 Arbolus experts think of TrackWizz

NPS distribution reveals strong positive sentiment, with most scores between 7-9, some as high as 9, but also outliers as low as 1. Renewal intent is generally high among mature implementations and high spend clients, but a notable share (~45%) remain unsure, especially in pilot or early adoption stages. Adoption is highest among those with 'MoreThan1Year' of implementation. Key themes include strong platform adoption in regulated industries, heightened caution in pilots, and a direct link between implementation maturity and positive renewal intent.Overall Customer Sentiment: Positive

Who reviewed TrackWizz

Total customers 20 16 current · 4 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 74% (15)
  • Director 26% (5)
Engineering Generalist C-Suite NPS 8 Will renew
Strategy Leader C-Suite NPS 8 Will renew
Generalist Leader Director NPS 8 Will renew

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Sentiment

-10 Net Promoter Score, from 19 scored reviews
  • Promoters 3
  • Passives 11
  • Detractors 5

Cumulative NPS by month

+0 over 5 months
  • Apr 7
  • Oct 7
  • Mar 7
  • Jun 7
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 14 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 47%
  • Will renew 9
  • Undecided 8
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 36% 14 answers
  • Director 75% 4 answers
  • Not specified 100% 1 answer
  • 7.6/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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