Transmit Security
Transmit Security provides an identity and access management platform focused on passwordless and customer authentication for enterprises, helping organizations secure digital channels while reducing fraud and improving user experience. Its cloud-native services include customer identity and access management (CIAM), risk-based authentication, and identity orchestration, sold primarily to large financial institutions, enterprises, and digital businesses on a subscription basis. The company generates revenue through SaaS licensing and related professional services.
- Identity & Access Management
- Application & Code Security
- Fraud Detection & Prevention
- Revenue
- $90.0M
- Employees
- 350
- Founded
- 2014
- Headquarters
- Boston, United States of America
What 6 Arbolus experts think of Transmit Security
NPS data shows a skew towards high scores, with 67% of responses rated at 9 or above and only 33% at 8. Renewal intent is generally positive, as 50% of respondents indicate a clear intent to renew, while 33% are unsure, suggesting some evaluation is ongoing. Stickiness is high, as most customers have exceeded the 1-year implementation stage, indicating adoption stability.Key quantitative themes include strong satisfaction among high spenders, alignment with security and compliance needs, and potential consideration of alternatives among a minority. Overall Customer Sentiment: Positive
Who reviewed Transmit Security
- C-Suite 67% (4)
- Director 33% (2)
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Sentiment
66 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 2
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Jul 8
- Oct 9
- Nov 9
- Dec 9
- Jan 9
- May 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 48 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 67% 3 answers
- 50% 2 answers
- 9.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Transmit Security customers
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
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