Torq
Torq provides a no-code security automation platform that allows security operations teams to design, orchestrate, and automate workflows across their security tools and infrastructure, helping them respond to threats faster and reduce manual effort. The platform integrates with a wide range of security, IT, and cloud systems and is sold as a SaaS solution to enterprises and MSSPs.
- Security Operations (SIEM/SOAR)
- Workflow Automation
- MLOps & ML Platforms
- Revenue
- $25.0M
- Employees
- 200
- Founded
- 2020
- Headquarters
- Givatayim, Israel
What 10 Arbolus experts think of Torq
NPS is weighted positive with multiple Promoters (scores 8–10), especially among long-term users, though OffBoarding and low spenders express lower intent. 71% report a high likelihood to renew, with offboarding decisions from low spenders (mostly Influencers). Implementation stages show most customers are post-pilot and past one year of use, linking extended adoption to higher satisfaction. Key qualitative themes include praise for automation breadth, integration ecosystem, and AI-led workflows, with governance and operational maturity as the main concerns.Overall Customer Sentiment: Positive
Who reviewed Torq
- C-Suite 50% (5)
- Director 20% (2)
- Manager 30% (3)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Torq.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.
Praised
- AI and Process Maturity
- Enterprise Integration Expansion
- Connecting Fragmented Security Tools
- Extensive Integration Ecosystem
Criticised
- Process Maturity Gaps
- Operational Complexity
- Governance Risks
- Competitive AI-Driven Platforms
What customers say
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 80% 5 answers
- 0% 1 answer
- 50% 2 answers
- 8.6/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Report
More in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Torq
Do you use Torq at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 10 customers of Torq have already contributed
Takes a few minutes. Your identity stays anonymous.