Treasure Data, Inc.

treasuredata.com · Redwood City, United States of America

Treasure Data, Inc. provides a cloud-based customer data platform that ingests, unifies, and analyzes data from disparate sources to create a single customer view for enterprises. Its platform is used by marketing, sales, and customer experience teams to orchestrate personalized campaigns, measure performance, and improve customer engagement. The company generates revenue through subscriptions to its SaaS platform and related professional services.

  • Customer Data Platform
  • Data Integration & ETL
  • Marketing Analytics & Attribution
Revenue
$160.0M
Employees
650
Founded
2011
Headquarters
Redwood City, United States of America

What 6 Arbolus experts think of Treasure Data, Inc.

NPS scores vary significantly, ranging from 5 and 6 (indicating some dissatisfaction or ambivalence) to 9 (suggesting strong satisfaction among top spenders). Renewal intent is mixed, with only one clear 'yes', three 'not sure', and several lacking data. Stickiness is moderately high, with 60% of responses in the 'MoreThan1Year' implementation stage and others at 'Pilot' or 'LessThan1Year'. Key themes include high-value, long-term use in media and advertising, but notable caution around renewal in other sectors.Overall Customer Sentiment: Neutral

Who reviewed Treasure Data, Inc.

Total customers 6 6 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 33% (2)
  • Director 67% (4)
Operations Leader Director NPS 4
Strategy Leader C-Suite NPS 9 Will renew
Product Leader Director NPS 9 Undecided

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Sentiment

-16 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 1
  • Detractors 3

Cumulative NPS by month

+2 over 5 months
  • Sep 5
  • Oct 7
  • Feb 8
  • Apr 7
  • Jul 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 29 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 0% 2 answers
  • 9/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers

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