Braze
Braze is a customer engagement platform that helps B2C brands orchestrate and deliver personalized messaging across mobile apps, web, email, SMS, and other channels. Its SaaS platform ingests real-time customer data, builds audience segments, and powers cross-channel campaigns to drive retention, conversion, and lifetime value. Braze generates revenue through subscription-based software licenses and related services for enterprises and digital-first companies.
- Marketing Automation
- Customer Data Platform
- Marketing Analytics & Attribution
- Revenue
- $500.0M
- Employees
- 1,700
- Founded
- 2011
- Headquarters
- New York City, United States of America
What 68 Arbolus experts think of Braze
68 customers have reviewed Braze so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Braze
- C-Suite 60% (41)
- Director 32% (22)
- Manager 7% (5)
Employer names and spend open once the report publishes.
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Sentiment
29 Net Promoter Score, from 68 scored reviews- Promoters 24
- Passives 40
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 30 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 49%Plan to renew, by seniority
- 55% 38 answers
- 35% 20 answers
- 60% 5 answers
- 8.1/10 Average score from customers who will renew
- 8.1/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Braze customers
More in Data & Analytics and Marketing & Advertising
Other companies in both categories with a customer report.
For people who use Braze
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