BUFFER
Buffer is a social media management software company that provides tools for individuals, creators, and businesses to plan, schedule, publish, and analyze content across multiple social networks. Its platform includes post scheduling, analytics, engagement inbox, and link-in-bio features offered on a subscription basis. Buffer primarily serves small businesses, marketing teams, and agencies looking to streamline and measure their social media marketing efforts.
- Social Media & Community Management
- Marketing Analytics & Attribution
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2010
- Headquarters
- Boulder City, United States of America
What 48 Arbolus experts think of BUFFER
48 customers have reviewed BUFFER so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed BUFFER
- C-Suite 65% (31)
- Director 21% (10)
- Manager 14% (7)
Employer names and spend open once the report publishes.
Tell us when the BUFFER report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
10 Net Promoter Score, from 48 scored reviews- Promoters 17
- Passives 19
- Detractors 12
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 7
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 16 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 55%Plan to renew, by seniority
- 46% 13 answers
- 57% 7 answers
- 100% 1 answer
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by BUFFER customers
More in Workplace & Productivity and Marketing & Advertising
Other companies in both categories with a customer report.
For people who use BUFFER
Do you use BUFFER at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 48 customers of BUFFER have already contributed
Takes a few minutes. Your identity stays anonymous.