Bynder

bynder.com · Amsterdam-Zuidoost, Netherlands

Bynder provides a cloud-based digital asset management platform that helps marketing and creative teams organize, manage, and distribute brand assets across channels. Its software is used by enterprises and mid-market companies to centralize content, streamline workflows, and maintain brand consistency. Bynder generates revenue through subscriptions to its SaaS platform and related professional services.

  • Content & Digital Asset Management
  • Marketing Automation
  • Knowledge Management & Collaboration
Revenue
$90.0M
Employees
550
Founded
2013
Headquarters
Amsterdam-Zuidoost, Netherlands

What 8 Arbolus experts think of Bynder

NPS scores range from 6 to 10, with the majority at 8 or above. 88% of respondents expressed intent to renew, indicating generally strong satisfaction. Implementation is established for most (over a year), with a minority in pilot or early-stage use. Key feedback themes include strong governance, centralization, and cross-team collaboration, balanced by requests for better search, usability, and automation. Experts generally see Bynder as valuable, but highlight usability and AI as improvement areas.Overall Customer Sentiment: Positive

Who reviewed Bynder

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 50% (4)
Marketing Leader Director NPS 8 Will renew
Marketing Leader Director NPS 10 Will renew
Marketing Leader C-Suite NPS 6 Will renew

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about Bynder.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

50 Net Promoter Score, from 8 scored reviews
  • Promoters 5
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Apr 9
  • Jun 9
  • Jul 9
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 47 across 2 companies.

Praised

  • Robust Permissions and Governance
  • Asset Distribution Across Partners
  • Centralized Asset Management
  • AI-Driven Search and Tagging

Criticised

  • Budget Allocation Risk
  • Competition With Smarter AI
  • Platform Not Irreplaceable
  • Insufficient Automation and AI

What customers say

Robust Permissions and Governance
“I find Bynder valuable for strong permissions and governance that support brand control and efficient collaboration across global teams.”
Asset Distribution Across Partners
“I use Bynder to share approved content with internal teams, agencies, and partners, streamlining collaboration and reducing unapproved asset usage.”
Centralized Asset Management
“I rely on Bynder as a centralized DAM that creates a single source of truth for approved brand and product assets used by multiple teams.”

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 75% 4 answers
  • 8.7/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by Bynder customers

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