Capacity Media
Capacity Media is a business-to-business media and events company focused on the global telecommunications, carrier, and digital infrastructure sectors, producing magazines, online content, and industry conferences. It serves telecom carriers, data center operators, cloud providers, and related infrastructure players through advertising, sponsorships, subscriptions, and event fees. The company monetizes via media sales, event registrations, and sponsorship packages across its publications and conferences.
- Revenue
- $12.0M
- Employees
- 70
- Founded
- 2000
- Headquarters
- Londonderry County Borough, United Kingdom
What 5 Arbolus experts think of Capacity Media
NPS scores are distributed as follows: 40% of customers rate NPS as 7, 20% at 8, 20% at 9, and 20% at 10, converging at a moderately positive sentiment. Renewal intent is confirmed for the high-spend, high-engagement segment from telecom and public sector, while others are noncommittal or unspecified. Stickiness is strong with 80% of experts noting usage over more than 1 year and 20% in pilot stage. The primary themes are solid long-term adoption and above-average satisfaction within core telecom customer base.Overall Customer Sentiment: Positive
Who reviewed Capacity Media
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 10/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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