CivicPlus
CivicPlus provides cloud-based software and related services that help local governments manage websites, citizen engagement, digital permitting and licensing, agenda and meeting management, mass notifications, and other civic operations. Its platform is used by municipalities and public sector agencies to digitize workflows, communicate with residents, and deliver online services, sold primarily through subscriptions and implementation services. The company focuses on U.S. and Canadian local governments and special districts.
- IT Consulting & Implementation
- Business Process Management
- Document Management & E-signature
- Revenue
- $175.0M
- Employees
- 750
- Founded
- 1998
- Headquarters
- Manhattan, United States of America
What 61 Arbolus experts think of CivicPlus
61 customers have reviewed CivicPlus so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed CivicPlus
- C-Suite 70% (43)
- Director 18% (11)
- Manager 11% (7)
Employer names and spend open once the report publishes.
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Sentiment
6 Net Promoter Score, from 61 scored reviews- Promoters 16
- Passives 33
- Detractors 12
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 10 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 78% 18 answers
- 20% 5 answers
- 50% 4 answers
- 8/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 2/10 Average score from customers not renewing
Top alternatives
Most weighed by CivicPlus customers
More in Workplace & Productivity and Marketing & Advertising
Other companies in both categories with a customer report.
For people who use CivicPlus
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