Granicus
Granicus provides cloud-based software and digital engagement solutions that help government agencies manage records, deliver digital services, run legislative processes, and communicate with citizens across web, email, and other channels. Its platform includes tools for agenda and meeting management, digital service delivery, records management, and citizen engagement, serving federal, state, local, and international public-sector organizations. The company generates revenue through subscriptions, support, and related professional services.
- Document Management & E-signature
- Customer Support & Help Desk
- IT Consulting & Implementation
- Revenue
- $350.0M
- Employees
- 1,500
- Founded
- 1999
- Headquarters
- Washington, United States of America
What 55 Arbolus experts think of Granicus
55 customers have reviewed Granicus so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Granicus
- C-Suite 72% (40)
- Director 13% (7)
- Manager 15% (8)
Employer names and spend open once the report publishes.
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Sentiment
23 Net Promoter Score, from 55 scored reviews- Promoters 24
- Passives 20
- Detractors 11
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 13 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 66%Plan to renew, by seniority
- 70% 23 answers
- 75% 4 answers
- 25% 4 answers
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
- 4.5/10 Average score from customers not renewing
Top alternatives
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