HARVEST
Harvest provides cloud-based time tracking and lightweight invoicing software for freelancers, agencies, and professional services teams, helping them track billable hours, manage projects, and get paid by clients. The company generates revenue through subscription plans for individuals and organizations using its web and mobile applications and integrations.
- Project & Work Management
- Billing & Subscription Management
- Revenue
- $15.0M
- Employees
- 80
- Founded
- 2006
- Headquarters
- New York City, United States of America
What 14 Arbolus experts think of HARVEST
NPS scores show a mid-to-high distribution, with six scores at 9 or above, one perfect 10, several sevens and eights, and two notable detractors at 4 and 5. Renewal intent is positive when declared, but several 'Not Sure' responses and one explicit 'No' suggest some uncertainty. Stickiness is high with the majority indicating usage for more than one year. Positive themes are led by highly satisfied, high-spend Influencers, but moderate NPS and unclear renewal intentions among several Users present a mixed backdrop.Overall Customer Sentiment: Positive
Who reviewed HARVEST
- C-Suite 93% (13)
- Director 7% (1)
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Sentiment
28 Net Promoter Score, from 14 scored reviews- Promoters 7
- Passives 4
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Aug 8
- Mar 8
- Apr 8
- May 8
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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