Healthie
Healthie is a software platform that provides practice management, telehealth, and client engagement tools for nutrition and wellness professionals, including dietitians, health coaches, and multidisciplinary care teams. The company offers scheduling, charting, billing, and client portal capabilities on a subscription basis to individual practitioners, group practices, and healthcare organizations. Revenue is generated through SaaS subscriptions and related service fees.
- Electronic Health Records
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $8.0M
- Employees
- 80
- Founded
- 2016
- Headquarters
- New York City, United States of America
What 9 Arbolus experts think of Healthie
NPS scores among respondents show a polarized distribution, with three users rating NPS at 8+, two between 6–7, and two at 4 or below. Only one user explicitly committed to renewal, while others indicate uncertainty or are offboarding. Stickiness data reveals a mix: two in pilot, two established for over a year, one in offboarding, and others within the first year. The key theme is a bifurcation between highly satisfied long-term users and recent users with more limited engagement or negative experiences.Overall Customer Sentiment: Neutral
Who reviewed Healthie
- C-Suite 38% (3)
- Director 38% (3)
- Manager 25% (2)
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Sentiment
-33 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 4
- Detractors 4
Cumulative NPS by month
-2 over 6 months- Aug 8
- Mar 4
- Apr 5
- Jun 5
- Jul 6
- Sep 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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