Handshake
Handshake operates a career network and recruiting platform that connects college students and recent graduates with employers, enabling universities to manage career services and employers to source and recruit early talent. The company generates revenue primarily through subscription and recruiting solutions sold to employers and higher-education institutions.
- Marketplace & Booking Platforms
- IT Consulting & Implementation
- Revenue
- $220.0M
- Employees
- 900
- Founded
- 2014
- Headquarters
- San Francisco, United States of America
What 21 Arbolus experts think of Handshake
NPS distribution skews positive, with 46% Promoters (NPS 9-10), 23% Passives (NPS 7-8), and 15% Detractors (NPS 0-6). Renewal intent is split: among respondents with renewal data, 50% Yes, 38% Not Sure, and 12% No. 80% of customers are beyond one year in implementation, indicating strong stickiness. Key quantitative themes include high satisfaction among users, but more mixed sentiment among influencers, especially at the pilot or early adoption stage.Overall Customer Sentiment: Positive
Who reviewed Handshake
- C-Suite 53% (11)
- Director 27% (6)
- Manager 20% (4)
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Sentiment
47 Net Promoter Score, from 21 scored reviews- Promoters 12
- Passives 7
- Detractors 2
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 44 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 25% 4 answers
- 50% 2 answers
- 0% 2 answers
- 8.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
Most weighed by Handshake customers
More in Workplace & Productivity and Commerce & Marketplaces
Other companies in both categories with a customer report.
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