Clearbit
Clearbit provides B2B data enrichment and intelligence solutions that help companies identify, qualify, and understand their customers and prospects. Its APIs and SaaS tools integrate with CRM, marketing automation, and sales platforms to append firmographic and contact data, power lead scoring, and enable targeted go-to-market campaigns. Clearbit generates revenue through subscriptions to its data and intelligence products used by sales, marketing, and operations teams.
- Sales Intelligence & Prospecting
- Marketing Automation
- Data Integration & ETL
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 2014
- Headquarters
- San Francisco, United States of America
What 37 Arbolus experts think of Clearbit
NPS scores are clustered around 7–8, with peaks at 10 and troughs at 3–5, indicating mixed but generally positive sentiment. Renewal intent is high among larger spenders and longer-tenured customers, although offboarding has emerged among a few high-value influencer roles. Stickiness data shows over 60% of experts in implementations longer than a year, reflecting established use. Key caution: NPS variance hints at underlying dissatisfaction within some strategic and change management roles.Overall Customer Sentiment: Neutral to Positive
Who reviewed Clearbit
- C-Suite 72% (27)
- Director 16% (6)
- Manager 12% (4)
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Sentiment
-2 Net Promoter Score, from 37 scored reviews- Promoters 9
- Passives 18
- Detractors 10
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 28 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 54%Plan to renew, by seniority
- 45% 11 answers
- 100% 1 answer
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 5.3/10 Average score from customers not renewing
Top alternatives
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