Bynder BV

bynder.com · Amsterdam-Zuidoost, Netherlands

Bynder provides a cloud-based digital asset management platform that helps marketing and brand teams centralize, organize, and distribute digital content such as images, video, and documents. Its software is used by enterprises and agencies to manage brand assets, streamline creative workflows, and support omnichannel content delivery. Bynder generates revenue through subscription licensing and related professional services.

  • Content & Digital Asset Management
  • Marketing Automation
  • Knowledge Management & Collaboration
Revenue
$80.0M
Employees
550
Founded
2013
Headquarters
Amsterdam-Zuidoost, Netherlands

What 39 Arbolus experts think of Bynder BV

NPS scores among the expert base are strongly positive, with over 60% assigning scores of 8 or higher. Renewal intent is high among large and high-value customers, while a smaller subset remains uncertain, usually tied to early-stage adoption or changing organizational direction. Nearly all customers beyond the pilot phase report high stickiness and continued expansion. Experts repeatedly highlight usability, reliable scaling, API strength, and vendor support, though some note the need for improved AI automation and search. Overall Customer Sentiment: Positive

Who reviewed Bynder BV

Total customers 39 34 current · 5 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 74% (29)
  • Director 23% (9)
  • Manager 3% (1)
Marketing Leader Director NPS 8 Will renew
Marketing Leader C-Suite NPS 8 Undecided
Marketing Leader C-Suite NPS 8 Undecided

Employer names and spend open in the full report, along with the other 36 customers.

Everything 39 customers told us about Bynder BV.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

25 Net Promoter Score, from 39 scored reviews
  • Promoters 15
  • Passives 19
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.

Praised

  • Centralized, Scalable DAM
  • Strong Usability and Integration
  • Operational ROI and Automation
  • Agentic AI and API Utilization

Criticised

  • Search and Metadata Management
  • CMS Feature Limitation
  • Licensing and Costs
  • Competitive AI, Lower Cost Alternatives

What customers say

Centralized, Scalable DAM
“I would recommend Bynder for its reliable centralized asset management, strong search, and seamless distribution across global teams, which greatly improves workflow efficiency.”
Strong Usability and Integration
“Bynder delivers strong usability, easy integration, and scalability, making it an effective platform for growing digital asset management needs.”
Operational ROI and Automation
“I recognize the value in platform-driven automation—system-triggered asset management reduces manual burden and boosts efficiency for our marketing teams.”

Renewal intent

Plan to renew 63%
  • Will renew 22
  • Undecided 11
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 59% 29 answers
  • Director 83% 6 answers
  • 8.7/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 4.5/10 Average score from customers not renewing

Top alternatives

Most weighed by Bynder BV customers

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