Arbolus Intelligence

Tracxn

tracxn.com · Bengaluru, India

Tracxn is a market intelligence and data platform that tracks startups, private companies, and emerging technology sectors globally for investors, corporates, and advisors. Its SaaS platform aggregates company, funding, and sector data and provides tools for deal sourcing, market research, and competitive analysis, sold primarily via subscriptions to venture capital, private equity, corporate development, and consulting clients.

  • Sales Intelligence & Prospecting
  • Business Intelligence & Dashboards
  • Data Integration & ETL
Listed in
Revenue
$11.0M
Employees
900
Founded
2013
Headquarters
Bengaluru, India

What 9 Arbolus experts think of Tracxn

All experts reported high satisfaction with NPS scores of 9 and expressed a clear intent to renew subscriptions. Stickiness is strong, with all users in the 'more than 1 year' implementation stage and no signals of imminent churn. The key themes behind positive sentiment are data quality, visualization capabilities, and usefulness for investment decision-making or market intelligence. Some feedback indicates room for improvement in predictive capabilities and depth of certain data sets for advanced use cases.Overall Customer Sentiment: Positive

Who reviewed Tracxn

Total customers 9 9 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 38% (3)
  • Director 25% (2)
  • Manager 38% (3)
Strategy Leader Director NPS 9 Will renew Submitted Sep 2026
Strategy Leader C-Suite NPS 7 Submitted Jul 2026
Generalist Analyst Manager NPS 8 Submitted May 2026

Employer names and spend open in the full report, along with the other 6 customers.

Everything 9 customers told us about Tracxn.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

66 Net Promoter Score, from 9 scored reviews
  • Promoters 6
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+0 over 5 months
  • Mar 9
  • Apr 9
  • May 9
  • Jul 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.

Praised

  • Deepen Founder Network Insights
  • Expand Predictive Analytics
  • Enhance Workflow Automation
  • Comprehensive Global Coverage

Criticised

  • Data Depth and Reliability Gaps
  • Workflow Integration Limitations
  • Insufficient Predictive Analytics
  • AI-Driven Replacement Risk

What customers say

Comprehensive Global Coverage
“The platform offers exceptional global startup coverage and depth in non-US markets, which is highly valuable for us, especially in early-stage fintech and AI sectors.”
Cost-Effectiveness and ROI
“It's the best value for the price versus other players, providing fast exports and reliable API for our internal dashboards.”
Exceptional Data Visualization
“I find the quality and visualization of data about private companies to be a core strength that has helped all our teams using the tool.”

Renewal intent

Plan to renew 100%
  • Will renew 6
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 2 answers
  • Manager 100% 2 answers
  • Not specified 100% 1 answer
  • 9.2/10 Average score from customers who will renew

Report

Customer Report - Sep 2026 Sep 2026 9 + 0

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