project44

p-44.com · Chicago Loop, United States of America

project44 is a supply chain visibility platform that provides real-time tracking, predictive ETAs, and analytics for shipments across modes such as truckload, LTL, ocean, rail, and parcel. It serves shippers, logistics service providers, and carriers, integrating with TMS and other enterprise systems to improve on-time performance and logistics efficiency. The company generates revenue through subscriptions and usage-based fees for its SaaS platform and data services.

  • Transportation & Fleet Management
  • Supply Chain & Logistics Software
  • Business Intelligence & Dashboards
Revenue
$250.0M
Employees
1,500
Founded
2014
Headquarters
Chicago Loop, United States of America

What 47 Arbolus experts think of project44

NPS distribution is weighted toward the positive, with 30% rating 9–10 and a median score of 8. Renewal intent skews positive among high- and mid-spend customers, who value extensive carrier integrations and real-time tracking reliability. Stickiness is supported by enterprise-grade integrations and the strategic role project44 plays in eliminating visibility gaps and penalization risks. Key expert themes include strong carrier reach, robust compliance support, operational resilience, and high but justified pricing. Detractors cite cost sensitivity and inconsistent tracking with regional carriers as pain points. Overall Customer Sentiment: Positive

Who reviewed project44

Total customers 47 43 current · 4 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 67% (31)
  • Director 23% (11)
  • Manager 9% (4)
Operations Leader C-Suite NPS 8 Will renew
Revenue Leader C-Suite NPS 8 Undecided
Operations Manager Manager NPS 9

Employer names and spend open in the full report, along with the other 44 customers.

Everything 47 customers told us about project44.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

8 Net Promoter Score, from 46 scored reviews
  • Promoters 13
  • Passives 24
  • Detractors 9

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 7
  • Oct 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 21 across 3 companies.

Praised

  • Robust Global Carrier Integration
  • Operational Compliance and Risk Mitigation
  • Proactive Predictive Analytics and Exception Management
  • AI-Driven Analytics Platform

Criticised

  • Cost-Sensitivity for Mid-Market
  • Regional Carrier Data Gaps
  • Operational Friction in Carrier Onboarding
  • Shift to Shipper-Owned Platforms

What customers say

Robust Global Carrier Integration
“I rely on project44 because it integrates well with a vast carrier network and directly connects to terminal operating systems and APIs, making real-time visibility scalable.”
Operational Compliance and Risk Mitigation
“Project44 is imperative for tracking, legal, and carrier compliance, and is critical for brokers and shippers given evolving regulations in 3PL logistics.”
Proactive Predictive Analytics and Exception Management
“By using project44's predictive ETAs and exception alerts, we reduced demurrage penalties at regional ports by 38% through proactive routing and mitigation.”

Renewal intent

Plan to renew 55%
  • Will renew 17
  • Undecided 10
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 45% 20 answers
  • Director 71% 7 answers
  • Manager 100% 2 answers
  • Not specified 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 7.5/10 Average score from customers not renewing

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