Qarma

qarmainspect.com · Denmark

Qarma provides cloud-based quality inspection and audit software for brands, retailers, and manufacturers, helping them digitize product inspections, manage suppliers, and improve supply chain quality and compliance. Its platform enables inspectors to capture data and photos via mobile apps, standardize checklists, and generate real-time reports for sourcing and quality teams. Qarma generates revenue through subscriptions and service fees for its SaaS inspection and quality management tools.

  • Manufacturing Execution & Quality
  • Procurement & Sourcing
  • IT Consulting & Implementation
Revenue
$6.0M
Employees
55
Founded
2016
Headquarters
Denmark

What 7 Arbolus experts think of Qarma

The NPS scores range from 3 to 10, with the majority above 8. 57% of responders show positive renewal intent, while 29% are unsure. The stickiness of the product is high, with 86% of respondents indicating full implementation for more than a year, and one early-stage pilot. Key themes include solid long-term adoption among high spenders and positive sentiment among operational experts, with some hesitance at the mid-spend tier.Overall Customer Sentiment: Positive

Who reviewed Qarma

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 33% (2)
  • Director 33% (2)
  • Manager 33% (2)
Operations Leader C-Suite NPS 10 Will renew
Operations Leader Director NPS 3 Undecided
Operations Analyst Manager NPS 10

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Sentiment

57 Net Promoter Score, from 7 scored reviews
  • Promoters 5
  • Passives 1
  • Detractors 1

Cumulative NPS by month

-2 over 4 months
  • Jan 10
  • Feb 8
  • Mar 8
  • Apr 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 44 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 50% 2 answers
  • Not specified 0% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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