R+L Carriers
R+L Carriers is a privately held freight transportation and logistics company that provides less-than-truckload (LTL), truckload, and supply chain services across the United States, Canada, and other international markets. It serves shippers in industries such as manufacturing, retail, and distribution with regional and national freight shipping, warehousing, and logistics solutions. The company generates revenue by charging businesses for freight transportation, logistics, and value-added services such as guaranteed and expedited delivery.
- Revenue
- $2.5B
- Employees
- 15,000
- Founded
- 1965
- Headquarters
- Wilmington Manor, United States of America
What 7 Arbolus experts think of R+L Carriers
NPS scores are predominantly high, with ~85% of experts providing scores of 9 or higher, indicating strong satisfaction. Renewal intent is positive where captured—especially among high-spend and Influencer roles—though one Influencer indicated uncertainty. Implementation stage is skewed toward customers having used the solution for over a year (~71%). Key themes include sustained high satisfaction among long-term users, stronger loyalty from high-value accounts, and isolated negative sentiment in retail/transport sectors. Overall Customer Sentiment: Positive
Who reviewed R+L Carriers
- C-Suite 57% (4)
- Director 43% (3)
Employer names and spend open once the report publishes.
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Sentiment
57 Net Promoter Score, from 7 scored reviews- Promoters 5
- Passives 1
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Feb 8
- Jun 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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