Rarestep, Inc. dba Fleetio
Fleetio develops cloud-based fleet management software that helps businesses track vehicles and equipment, manage maintenance, fuel, inspections, and drivers, and analyze fleet performance. The platform serves fleets of all sizes across industries such as transportation, construction, services, and delivery, generating revenue through subscription-based SaaS plans and related services.
- Transportation & Fleet Management
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2012
- Headquarters
- Birmingham, United States of America
What 16 Arbolus experts think of Rarestep, Inc. dba Fleetio
NPS scores are predominantly 7–10, with 20% giving a top score of 10. 40% of respondents express firm renewal intent, concentrated among high spenders and long-term users. Most customers are beyond the initial rollout stage, indicating high platform stickiness. Key sentiment drivers are efficiency enhancements and robust implementation support.Overall Customer Sentiment: Positive
Who reviewed Rarestep, Inc. dba Fleetio
- C-Suite 69% (11)
- Director 12% (2)
- Manager 19% (3)
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Sentiment
31 Net Promoter Score, from 16 scored reviews- Promoters 7
- Passives 7
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 31 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 44% 9 answers
- 50% 2 answers
- 33% 3 answers
- 8.8/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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