REDCAP
REDCAP provides outsourced valet parking and transportation staffing services for automotive dealerships, hospitality venues, and events, helping clients improve customer experience and manage labor more efficiently.
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 80
- Founded
- 2011
- Headquarters
- Los Angeles, United States of America
What 7 Arbolus experts think of REDCAP
NPS results are strongly positive, with all provided scores at or above 7 and two experts giving the highest score of 10. Renewal intent is affirmatively stated by all respondents who provided an answer, with 67% indicating intention to renew and the remainder undecided. Stickiness is evident, as 67% have been implemented for more than one year or have repeated use, while newer adopters also show high satisfaction. Key quantitative themes include high satisfaction among mature deployments and consistent renewal trends.Overall Customer Sentiment: Positive
Who reviewed REDCAP
- C-Suite 67% (5)
- Director 33% (2)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 5
- Detractors 0
Cumulative NPS by month
-1 over 6 months- Jul 9
- Nov 8
- Jan 8
- Feb 8
- May 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by REDCAP customers
More in Consulting & Professional Services and Supply Chain & Logistics
Other companies in both categories with a customer report.
For people who use REDCAP
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