Rexel
Rexel is a global distributor of electrical supplies, automation products, and energy management solutions serving electrical contractors, industrial companies, and commercial and residential markets. The company generates revenue by sourcing and distributing electrical equipment, lighting, control and automation systems, and related services through its branch network and digital channels. It also offers value-added services such as logistics, technical support, and energy efficiency solutions for professional customers.
- Procurement & Sourcing
- IT Consulting & Implementation
- Revenue
- $21.0B
- Employees
- 27,000
- Founded
- 1967
- Headquarters
- Paris, France
What 8 Arbolus experts think of Rexel
NPS scores show a predominantly positive sentiment with 37.5% reporting a score of 9-10, and the majority of the remaining respondents in the 7-9 range. Only one respondent reported a mid-score of 5. Most users have engaged with Rexel for over a year, indicating high stickiness; over 85% of respondents are in the 'MoreThan1Year' implementation stage. Renewal intent is not available in the current dataset. The sentiment pattern is strengthened by consistently high adoption among procurement and operational leaders.Overall Customer Sentiment: Positive
Who reviewed Rexel
- C-Suite 75% (6)
- Director 25% (2)
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Sentiment
50 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 2
- Detractors 1
Cumulative NPS by month
-1 over 5 months- Jan 9
- Mar 9
- Apr 9
- May 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
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