Ripplr

ripplr.in · Bengaluru, India

Ripplr is an Indian technology-enabled distribution platform that provides end-to-end supply chain, warehousing, and last-mile distribution services for fast-moving consumer goods brands. It operates a network of warehouses and retailer relationships, using its software platform to manage inventory, orders, and logistics for consumer brands across multiple cities. The company generates revenue through logistics, distribution, and value-added supply chain services fees charged to brands and retailers.

  • IT Consulting & Implementation
Revenue
$25.0M
Employees
450
Founded
2019
Headquarters
Bengaluru, India

What 5 Arbolus experts think of Ripplr

NPS scores among experts are strongly positive—ranging from 7 to 10, with all expressing high renewal intent and multi-year adoption. The detailed feedback indicates broad satisfaction, especially in operational efficiency, adoption, and value realization. Key expert themes include rapid onboarding, real-time distribution visibility, actionable insights, and impactful business outcomes. Remaining areas for improvement noted are analytics depth, AI capabilities, and integration complexity, but these do not outweigh the positive overall sentiment.Overall Customer Sentiment: Positive

Who reviewed Ripplr

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Product Leader C-Suite NPS 8 Will renew
Product Leader C-Suite NPS 10 Will renew
Engineering Ops C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about Ripplr.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Praised

  • Operational Consistency and Actionable Insights
  • Reliability and Productivity Gains
  • Rapid Onboarding and Market Fit
  • Feature Evolution and Integration

Criticised

  • Limited Cold Chain and Analytics Depth
  • Room for AI-Driven Insights
  • Integration Complexity and Change Management
  • Product Roadmap and Vendor Innovation

What customers say

Operational Consistency and Actionable Insights
“The tool digitizes distribution workflows, improves visibility, and creates actionable insights for management teams, helping us move away from fragmented reporting toward real-time decision making.”
Reliability and Productivity Gains
“Ripplr delivers reliable performance with core functionalities that improve outlet coverage and frontline manager visibility, leading to noticeable productivity improvements over time.”
Rapid Onboarding and Market Fit
“I would recommend Ripplr for logistics companies targeting the FMCG market in Indian metros—the onboarding time is swift and the product demonstrates strong knowledge of local market dynamics.”

Renewal intent

Plan to renew 100%
  • Will renew 5
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 4 answers
  • Director 100% 1 answer
  • 8.4/10 Average score from customers who will renew

Report

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