ROFA Industrial Automation
ROFA Industrial Automation is part of the ROFA Group, a German engineering company that designs and implements automated material handling, conveyor, and intralogistics systems for manufacturing and industrial customers, particularly in the automotive and general industry sectors. It provides turnkey planning, engineering, installation, and service for production and warehouse automation projects, generating revenue through project-based system deliveries and long-term service contracts.
- Manufacturing Execution & Quality
- IT Consulting & Implementation
- Revenue
- $350.0M
- Employees
- 1,200
- Founded
- 1967
- Headquarters
- Kolbermoor, Germany
What 8 Arbolus experts think of ROFA Industrial Automation
NPS scores are predominantly positive, with most experts reporting scores of 8-10. Renewal intent is generally strong, with high spenders and established customers signaling increased or sustained budget allocation. Stickiness is reflected in long-term use (with most reporting more than one year of implementation), while only isolated instances show offboarding or churn risk. Key themes in feedback include appreciation for technical support, integration ease, and project reliability; some users express a need for ongoing improvement in software flexibility and digitalization. Overall Customer Sentiment: Positive
Who reviewed ROFA Industrial Automation
- C-Suite 38% (3)
- Director 25% (2)
- Manager 38% (3)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about ROFA Industrial Automation.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 5
- Detractors 0
Praised
- Global Expansion with Flexible Solutions
- Further Digitalization and Analytics Integration
- Partnership for Advanced Manufacturing Initiatives
- Solid Partnership and Customization
Criticised
- Preference for Simpler, Cheaper Alternatives in Basic Use Cases
- Limited Digital Capabilities and Flexibility
- Service and Price Sensitivity
- Competitive Market Pressures and Multi-Vendor Policies
What customers say
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 33% 3 answers
- 0% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Report
For people who use ROFA Industrial Automation
Do you use ROFA Industrial Automation at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 8 customers of ROFA Industrial Automation have already contributed
Takes a few minutes. Your identity stays anonymous.