RYDER
Ryder System, Inc. is a logistics and transportation company that provides fleet management, dedicated transportation, and supply chain solutions for businesses across industries in North America and select global markets. It generates revenue through long-term contracts and services including commercial truck rental and leasing, maintenance, warehousing, distribution, e-commerce fulfillment, and last-mile delivery. The company serves manufacturers, retailers, and other enterprises that outsource logistics and fleet operations.
- Transportation & Fleet Management
- Warehouse Management
- Managed IT & Cloud Services
- Revenue
- $12.0B
- Employees
- 48,000
- Founded
- 1933
- Headquarters
- Miami Beach, United States of America
What 12 Arbolus experts think of RYDER
NPS scores are distributed with the majority at 7 or above, indicating moderate promoter sentiment, while one instance scored at 4. Renewal intent is mixed: two customers confirmed renewal, four are unsure, and one stated no. Customers with deployments longer than 1 year show higher NPS and stronger renewal confidence. Sentiment is lower among those in pilot or offboarding stages. Overall Customer Sentiment: Positive
Who reviewed RYDER
- C-Suite 42% (5)
- Director 58% (7)
Employer names and spend open once the report publishes.
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Sentiment
-8 Net Promoter Score, from 12 scored reviews- Promoters 2
- Passives 7
- Detractors 3
Cumulative NPS by month
+1 over 5 months- Jan 6
- Apr 8
- Jun 7
- Sep 7
- Oct 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -8 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 25% 4 answers
- 25% 4 answers
- 7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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