ROSEN

rosen-group.com · Germany

ROSEN Group is an engineering and technology company that provides inspection, integrity management, and asset care solutions for pipelines and other critical industrial infrastructure. It develops and operates in-line inspection tools, sensors, software, and analytics services to help oil and gas, energy, and related asset owners assess condition, manage risk, and extend asset life. The company generates revenue through engineering services, inspection projects, and related technology and software offerings delivered globally.

  • Asset Performance Management
  • IT Consulting & Implementation
Revenue
$900.0M
Employees
4,500
Founded
1981
Headquarters
Germany

What 8 Arbolus experts think of ROSEN

NPS distribution is highly positive, with NPS scores clustering between 7 and 10; no scores below 6 were reported. Renewal intent is strong, with 83% of those specifying intent signaling their intent to renew. Stickiness is notable, with 100% of respondents indicating implementation for more than one year, demonstrating deeply embedded solutions. Patterns show that high spenders exhibit the highest NPS and renewal intent. Overall Customer Sentiment: Positive

Who reviewed ROSEN

Total customers 8 7 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 12% (1)
  • Manager 38% (3)
Engineering Engineer C-Suite NPS 10
Engineering Leader C-Suite NPS 10 Will renew
Operations Leader Manager NPS 6 Will renew

Employer names and spend open once the report publishes.

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Apr 8
  • May 7
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Manager 100% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

For people who use ROSEN

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