RedZone Robotics
RedZone Robotics provides robotic inspection, condition assessment, and data analytics services for wastewater and stormwater pipeline infrastructure, helping municipalities and utilities evaluate asset health and plan maintenance and capital investments. The company uses specialized robots and software to collect, process, and visualize pipe condition data, which it sells through inspection projects and related analytics services. Its customers are primarily public utilities, engineering firms, and municipal agencies responsible for underground infrastructure.
- IT Consulting & Implementation
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 1987
- Headquarters
- United States of America
What 10 Arbolus experts think of RedZone Robotics
NPS scores are highly positive, with 30% giving a perfect 10, 40% in the 8–9 range, and 30% at 7. Renewal intent is clear for high spenders and mature customers, but some pilot users remain undecided. Most customers are at the more than 1 year implementation stage, indicating strong stickiness. Key themes: long-term adoption, strong satisfaction among larger customers, and some uncertainty at the pilot phase.Overall Customer Sentiment: Positive
Who reviewed RedZone Robotics
- C-Suite 50% (5)
- Director 20% (2)
- Manager 30% (3)
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Sentiment
40 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 6
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 50% 2 answers
- 10/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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