Resilinc
Resilinc provides supply chain risk management and mapping software that helps manufacturers and enterprises gain visibility into multi-tier supplier networks, monitor disruptions, and assess risk to continuity of supply. Its platform combines supplier mapping, event monitoring, and risk scoring to support procurement, supply chain, and risk teams in planning and mitigation. The company generates revenue through subscriptions and related services for its SaaS platform and data products.
- Business Intelligence & Dashboards
- Procurement & Sourcing
- IT Consulting & Implementation
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2010
- Headquarters
- Cupertino, United States of America
What 26 Arbolus experts think of Resilinc
NPS for Resilinc is broadly high, with the majority of users scoring between 8 and 10. Renewal intent patterns are also strong: all high-spend and long-tenured users (more than one year) indicate intent to renew. Pilots and smaller organizations are more likely to be unsure about renewal. Stickiness is pronounced among those with deep platform integrations and mature implementations. Common feedback themes are the strength in multi-tier supplier mapping, proactive disruption alerts, and support quality. Noise in alerts, limited predictive capability, and reporting flexibility are raised as areas for improvement.Overall Customer Sentiment: Positive
Who reviewed Resilinc
- C-Suite 69% (18)
- Director 31% (8)
Employer names and spend open in the full report, along with the other 23 customers.
Everything 26 customers told us about Resilinc.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
34 Net Promoter Score, from 26 scored reviews- Promoters 12
- Passives 11
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 20 across 8 companies.
Praised
- Enhance Reporting Flexibility
- AI-Driven Disruption Forecasting
- Reduce Manual Intervention
- Superior Supplier Mapping and Risk Alerts
Criticised
- Switching Costs if Value Drops
- Competing Predictive Platforms
- Workflow Integration Gaps
- Manual Data Validation
What customers say
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 63% 8 answers
- 67% 3 answers
- 8.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
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Report
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