PHOENIX
PHOENIX is a technology company that provides tools and services for building and operating digital products, with a focus on modern web and mobile experiences. It appears to work with businesses and creators to design, develop, and support software-based offerings, generating revenue through project-based work and related digital services.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $3.5M
- Employees
- 25
- Founded
- 2019
- Headquarters
- Tokyo, Japan
What 11 Arbolus experts think of PHOENIX
NPS scores reveal a wide range, with 30% giving scores of 9 or above and 30% scoring at 5 or below, indicating a bifurcated sentiment landscape. Renewal intent shows 50% committed to renewing, 30% unsure, and 10% opting not to renew, with higher commitment among long-term users. Stickiness is reflected in 60% of experts with deployments over 1 year, and 40% in pilot/offboarding stages. Key themes include strong value perception among mature users and uncertainty in early-stage or pilot deployments.Overall Customer Sentiment: Neutral
Who reviewed PHOENIX
- C-Suite 64% (7)
- Director 18% (2)
- Manager 18% (2)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 3
- Detractors 4
Cumulative NPS by month
+1 over 6 months- Aug 6
- Sep 6
- Aug 7
- Apr 7
- Jun 7
- Jul 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 40% 5 answers
- 50% 2 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 4.7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by PHOENIX customers
More in Consulting & Professional Services and Marketing & Advertising
Other companies in both categories with a customer report.
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