PLAYWRIGHT

petermercurio.com · New York City, United States of America

Playwright is the creative practice of Peter Mercurio, a New York–based playwright and writer who develops and produces original theatrical works and related writing projects. The site showcases his plays, publications, and creative portfolio and serves as a platform for licensing, commissions, and professional inquiries.

Revenue
$50.0K
Employees
1
Founded
2000
Headquarters
New York City, United States of America

What 7 Arbolus experts think of PLAYWRIGHT

NPS distribution is strongly positive with 57% of scores at 9 or above and all respondents scoring Playwright as a promoter or passive. Renewal intent is uniformly positive among those providing an answer, with 100% indicating intent to renew. The majority of customers are in advanced or long-term implementation stages, further supporting strong stickiness. Key themes include satisfaction with automation reliability and alignment with organizational QA goals.Overall Customer Sentiment: Positive

Who reviewed PLAYWRIGHT

Total customers 7 6 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 83% (6)
  • Manager 17% (1)
Engineering Engineer Manager NPS 9 Will renew
Engineering Engineer C-Suite NPS 8 Will renew
Generalist Partner C-Suite NPS 10

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Sentiment

71 Net Promoter Score, from 7 scored reviews
  • Promoters 5
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • Oct 8
  • Feb 9
  • Apr 9
  • May 9
  • Jul 9
  • Aug 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 64 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew

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