Arbolus Intelligence

POWER APPS

powerapps.com.au · Melbourne, Australia

Power Apps is an Australian IT services firm that designs, develops, and maintains custom software applications and digital solutions for businesses. The company provides consulting, web and mobile development, systems integration, and ongoing support to help clients modernize and automate their operations. It generates revenue through project-based development engagements and managed service contracts.

  • IT Consulting & Implementation
  • Custom Software Development
  • Managed IT & Cloud Services
Listed in
Revenue
$4.5M
Employees
25
Founded
2010
Headquarters
Melbourne, Australia

What 14 Arbolus experts think of POWER APPS

NPS distribution is skewed toward promoters, with most scores between 8 and 10. Strong renewal intent is shown, especially by high spenders in influencer roles. Stickiness remains very high, as all users are in the post-implementation phase (more than 1 year). Key expert themes are seamless Microsoft ecosystem integration, fast deployment, security, but also concerns about licensing complexity and pricing. Overall Customer Sentiment: Positive

Who reviewed POWER APPS

Total customers 14 13 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 54% (8)
  • Director 23% (3)
  • Manager 23% (3)
Data Leader C-Suite NPS 9 Submitted Jul 2026
Operations Partner C-Suite NPS 10 Will renew Submitted Jan 2026
Security Leader Not specified NPS 7 Submitted Aug 2026

Employer names and spend open in the full report, along with the other 11 customers.

Everything 14 customers told us about POWER APPS.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

42 Net Promoter Score, from 14 scored reviews
  • Promoters 7
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Jan 8
  • Mar 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.

Praised

  • Cost-Effective Alternatives
  • Governance Simplification
  • AI-Native Disruption
  • Microsoft Ecosystem Integration

Criticised

  • Mobile App Performance
  • Complex Licensing Model
  • Total Cost Concerns
  • Data Privacy in AI

What customers say

Microsoft Ecosystem Integration
“I recommend Power Apps because it unifies Microsoft tools like SharePoint, Excel, and Power Automate, letting us create impactful internal applications easily.”
Enterprise Security
“We depend on Power Apps for secure workflow digitization within the enterprise without exposing data to external risks.”
Rapid Application Development
“Power Apps enables quick building of low-code applications to replace spreadsheets and bridge ERP gaps, speeding up workflow digitization.”

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 67% 3 answers
  • 8.8/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers

Top alternatives

Most weighed by POWER APPS customers

Report

Customer Report - Sep 2026 Sep 2026 14 + 1

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