SELENIUM

selenium.dev · Portland, United States of America

Selenium is an open-source software project that provides tools and libraries for automating web browsers, primarily used for testing web applications across different browsers and platforms. It offers a suite of components including WebDriver, IDE, and Grid that enable developers and QA engineers to write and run automated browser tests in multiple programming languages. The project is maintained by a community of contributors and is freely available under an open-source license.

Employees
15
Founded
2004
Headquarters
Portland, United States of America

What 14 Arbolus experts think of SELENIUM

The majority of experts rate Selenium highly, with NPS scores ranging from 8 to 10 and only isolated detractors. Renewal intent is strong, particularly among high spenders and those with longer adoption periods. Most experts are in the MoreThan1Year implementation stage, and experts consistently highlight reliability, flexibility, and ecosystem as strengths. Negative feedback centers on maintenance overhead and test stability. Only a minority signal negative sentiment or risk of switching. Overall Customer Sentiment: Positive

Who reviewed SELENIUM

Total customers 14 12 current · 2 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 69% (10)
  • Director 15% (2)
  • Manager 15% (2)
Strategy Leader Director NPS 9 Will renew
Engineering Engineer Not specified NPS 8
Engineering Leader C-Suite NPS 9 Will renew

Employer names and spend open in the full report, along with the other 11 customers.

Everything 14 customers told us about SELENIUM.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

57 Net Promoter Score, from 14 scored reviews
  • Promoters 8
  • Passives 6
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • Nov 8
  • Dec 8
  • Jan 9
  • Apr 9
  • May 9
  • Jun 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 11 across 3 companies.

Praised

  • Open-Source Ecosystem and Talent Availability
  • Scalability for Enterprise Environments
  • Strong Flexibility and Customization
  • AI-Driven Self-Healing Automation

Criticised

  • Flaky Tests and Debugging Difficulty
  • High Test Maintenance Effort
  • Engineering Skill Requirements
  • Barriers for Organizations with Limited QA Skill

What customers say

Open-Source Ecosystem and Talent Availability
“I would recommend Selenium due to its wide community support, extensive documentation, and ease of finding skilled engineers.”
Scalability for Enterprise Environments
“I rely on Selenium to automate large-scale regression testing across browsers and environments, which helps accelerate releases and maintain quality.”
Strong Flexibility and Customization
“I use Selenium because it allows me to build custom test automation frameworks that adapt to different tech stacks and requirements.”

Renewal intent

Plan to renew 78%
  • Will renew 7
  • Undecided 0
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 67% 6 answers
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 8.9/10 Average score from customers who will renew
  • 8/10 Average score from customers not renewing

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