Sendbird

sendbird.com · Seattle, United States of America

Sendbird provides a communications platform-as-a-service that enables developers and product teams to embed in-app chat, voice, video, and notifications into mobile and web applications via APIs and SDKs. It serves software companies and digital businesses across sectors such as marketplaces, on-demand services, gaming, and community apps, generating revenue through usage-based and subscription pricing for its cloud-based messaging infrastructure.

  • Communications & Meetings
  • API Management & Integration
  • Document & Vision AI
Revenue
$60.0M
Employees
350
Founded
2013
Headquarters
Seattle, United States of America

What 5 Arbolus experts think of Sendbird

5 customers have reviewed Sendbird so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Sendbird

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 50% (3)
Generalist Generalist Not specified NPS 9
Founder C-Suite NPS 10
Generalist Generalist Not specified NPS 6

Employer names and spend open once the report publishes.

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Cumulative NPS by month

-1 over 3 months
  • May 9
  • Jun 9
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 24 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew

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