Sentry
Sentry provides an application monitoring and error-tracking platform that helps software development and engineering teams detect, diagnose, and resolve performance issues and application errors in real time. Its cloud-based tools integrate with modern development stacks to capture detailed telemetry, traces, and logs, enabling faster debugging and improved application reliability. The company generates revenue through subscription plans for its SaaS monitoring and observability services.
- Observability & Monitoring
- Application & Code Security
- Revenue
- $150.0M
- Employees
- 600
- Founded
- 2012
- Headquarters
- San Francisco, United States of America
What 93 Arbolus experts think of Sentry
Customers report predominantly high NPS scores (mostly 8-10), with a majority expressing strong renewal intent and describing Sentry as mission-critical for application monitoring. Most are in the active adoption or mature usage stage. Expert feedback centers on fast debugging, cost-effectiveness, reliable error detection, and solid integrations as chief positives, while alert fatigue and cost scaling are common friction points. Overall Customer Sentiment: Positive
Who reviewed Sentry
- C-Suite 63% (59)
- Director 21% (20)
- Manager 15% (14)
Employer names and spend open in the full report, along with the other 90 customers.
Everything 93 customers told us about Sentry.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
39 Net Promoter Score, from 92 scored reviews- Promoters 44
- Passives 40
- Detractors 8
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 35 across 8 companies.
Praised
- Proactive Cost Management
- Unified Observability
- AI-Driven Root Cause Analysis
- Comprehensive Ecosystem Integration
Criticised
- Pricing Escalation Threat
- Competitive Observability Platforms
- Volume-Based Billing Surprises
- Alert Fatigue and Tuning Needs
What customers say
Renewal intent
Plan to renew 69%Plan to renew, by seniority
- 72% 39 answers
- 36% 11 answers
- 100% 6 answers
- 80% 5 answers
- 8.5/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 7.4/10 Average score from customers not renewing
Top alternatives
Most weighed by Sentry customers
Report
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
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