Sparx Systems
Sparx Systems is an Australian software company that develops Enterprise Architect, a modeling and design platform used by enterprises, government agencies, and systems engineers for UML, BPMN, SysML, and architecture modeling. The company generates revenue by selling software licenses, subscriptions, and related support and training services to organizations building and documenting complex software and systems. Its tools are used across industries for requirements management, model-based systems engineering, and enterprise architecture documentation and analysis.
- PLM & Engineering Software
- IT Consulting & Implementation
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 1996
- Headquarters
- Melbourne, Australia
What 11 Arbolus experts think of Sparx Systems
NPS scores are skewed positive, with 70% of experts rating Sparx 8 or above, and only 1 low (3) detractor. Renewal intent is high within the disclosed Influencer group (all reporting 'Yes' except one 'Not Sure'). Almost all experts are in the advanced (MoreThan1Year) implementation stage, highlighting mature adoption. Key themes: deep enterprise penetration, high satisfaction among key Influencers, and sticky deployment in regulated sectors.Overall Customer Sentiment: Positive
Who reviewed Sparx Systems
- C-Suite 80% (9)
- Director 10% (1)
- Manager 10% (1)
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Sentiment
27 Net Promoter Score, from 11 scored reviews- Promoters 6
- Passives 2
- Detractors 3
Cumulative NPS by month
+0 over 4 months- May 8
- Jun 9
- Jul 8
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 27 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 3 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
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