Supabase

supabase.com · San Francisco, United States of America

Supabase is an open-source backend-as-a-service platform that provides a Postgres database, authentication, storage, and edge functions to help developers build applications quickly without managing infrastructure. It targets software developers and product teams, offering hosted cloud services and enterprise plans on top of its open-source stack. The company generates revenue through subscription-based managed hosting, usage-based pricing, and support for larger customers.

  • Database & Data Storage
  • MLOps & ML Platforms
  • Cloud Infrastructure & Hosting
Revenue
$18.0M
Employees
180
Founded
2020
Headquarters
San Francisco, United States of America

What 106 Arbolus experts think of Supabase

NPS is overwhelmingly positive, with the majority of respondents rating Supabase 9 or 10 and only isolated scores below 7. Renewal intent is high, especially among mid and high spenders in technical leadership. Stickiness is strong at early, pilot, and established implementation stages, with most customers showing high platform reliance for mission-critical workloads. Key feedback themes center around fast setup, seamless scale for growth, and open-source advantages, with cost at scale and advanced governance/analytics cited as rare weaknesses.Overall Customer Sentiment: Positive

Who reviewed Supabase

Total customers 106 104 current · 2 former
Reviews growth +89 in six months
Seniority of respondents
  • C-Suite 58% (61)
  • Director 26% (28)
  • Manager 17% (18)
Founder Director NPS 8 Undecided
Founder C-Suite NPS 7
Founder C-Suite NPS 10

Employer names and spend open in the full report, along with the other 103 customers.

Everything 106 customers told us about Supabase.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

55 Net Promoter Score, from 105 scored reviews
  • Promoters 68
  • Passives 27
  • Detractors 10

Cumulative NPS by month

+0 over 6 months
  • May 9
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 8 reviews, accumulated up to each month. Category median 50 across 8 companies.

Praised

  • Reliable, Scalable Postgres Foundation
  • Integrated Authentication and RLS
  • Accelerates MVP Development
  • AI-Assisted Automation and Optimizations

Criticised

  • AI-Native Platform Challenge
  • Cost Escalation and Vendor Lock-in
  • Enterprise Feature Competition
  • Row Level Security and Policy Complexity

What customers say

Reliable, Scalable Postgres Foundation
“Using Supabase gives us a production-ready Postgres database with seamless scaling, and it's easy to move between prototype and production without redoing our backend.”
Integrated Authentication and RLS
“The platform makes it straightforward to enforce multi-tenant isolation and security policies, letting me focus on product features rather than backend plumbing.”
Accelerates MVP Development
“I rely on Supabase to rapidly deploy MVPs and prototypes; it saves weeks of setup time by providing ready-made authentication, storage, and database APIs.”

Renewal intent

Plan to renew 78%
  • Will renew 31
  • Undecided 5
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 94% 18 answers
  • Director 77% 13 answers
  • Manager 33% 3 answers
  • Not specified 50% 6 answers
  • 8.8/10 Average score from customers who will renew
  • 6.4/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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