SwaggerHub

swagger.io · San Francisco, United States of America

SwaggerHub is a cloud-based platform for designing, documenting, and collaborating on RESTful APIs using the OpenAPI Specification, sold primarily to software development teams and enterprises. It provides tools for API design, versioning, mocking, and governance, and integrates with CI/CD and source control systems. SwaggerHub generates revenue through subscriptions to its SaaS platform and related enterprise licenses.

  • API Management & Integration
  • DevToolsInfrastructure
Revenue
$18.0M
Employees
120
Founded
2015
Headquarters
San Francisco, United States of America

What 5 Arbolus experts think of SwaggerHub

NPS scores are exceptionally strong, with 60% Promoters (NPS 9-10) and 40% Satisfied (NPS 8); no detractors are present. 100% of respondents indicate definite renewal intent. All users are in the MoreThan1Year implementation stage, supporting a high degree of platform stickiness. Key sentiment themes are deep satisfaction with long-term use and fit for large-scale enterprise needs.Overall Customer Sentiment: Positive

Who reviewed SwaggerHub

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Executive C-Suite NPS 8 Will renew
Executive C-Suite NPS 9 Will renew
Engineering Leader C-Suite NPS 10 Will renew

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 4 answers
  • 8.8/10 Average score from customers who will renew

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