Temporal Technologies

temporal.io · Seattle, United States of America

Temporal Technologies is the company behind Temporal, an open-source workflow orchestration platform that helps developers build, run, and manage long-running, reliable applications. It provides a cloud service and enterprise offerings used by engineering teams to handle stateful workflows, retries, and distributed transactions at scale. The company generates revenue through paid cloud subscriptions and commercial support for its platform.

  • Cloud Infrastructure & Hosting
  • Workflow Automation
  • MLOps & ML Platforms
Revenue
$35.0M
Employees
220
Founded
2019
Headquarters
Seattle, United States of America

What 48 Arbolus experts think of Temporal Technologies

NPS scores are overwhelmingly high, with most responses in the 8–10 range, reflecting strong promoter sentiment. Renewal intent is robust among high spenders and critical workloads, especially in tech and financial services. Stickiness is highest in teams that have fully integrated workflow automation. Negative themes focus on learning curve, cost predictability, and operational overhead for self-hosting. The dominant themes are reliability, developer productivity, and workflow durability.Overall Customer Sentiment: Positive

Who reviewed Temporal Technologies

Total customers 48 41 current · 7 former
Reviews growth +36 in six months
Seniority of respondents
  • C-Suite 56% (27)
  • Director 22% (11)
  • Manager 22% (11)
Engineering Engineer Not specified NPS 8
Engineering Leader C-Suite NPS 8 Undecided
Engineering Engineer Not specified NPS 5

Employer names and spend open in the full report, along with the other 45 customers.

Everything 48 customers told us about Temporal Technologies.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

33 Net Promoter Score, from 48 scored reviews
  • Promoters 27
  • Passives 10
  • Detractors 11

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 38 across 7 companies.

Praised

  • Developer Productivity - Workflows as Code
  • Operational Resilience and Fault Tolerance
  • Workflow Reliability and Orchestration
  • Managed Service and Operational Simplification

Criticised

  • High Operational and Hosting Costs
  • Learning Curve and Determinism Constraints
  • Cost Predictability at Scale
  • Visual/Low-Code Workflow Engines

What customers say

Developer Productivity - Workflows as Code
“By using Temporal, our teams stopped writing retry logic, state machines, and reconciliation jobs by hand, freeing engineering time for more valuable work.”
Operational Resilience and Fault Tolerance
“Temporal's built-in state management and automatic retries mean we experience fewer workflow failures and greater reliability across critical business processes.”
Workflow Reliability and Orchestration
“I would confidently recommend Temporal to anyone needing to orchestrate long-running, complex workflows, as it abstracts away fragile infrastructure code and delivers reliable execution.”

Renewal intent

Plan to renew 70%
  • Will renew 19
  • Undecided 5
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 72% 18 answers
  • Director 100% 3 answers
  • Manager 67% 3 answers
  • Not specified 33% 3 answers
  • 8.9/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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