Thrive
Thrive (operating via TheAppBuilder platform) provides a no-code mobile app development and content management platform that enables organizations to create and manage internal communication, employee engagement, and customer-facing apps without custom development. The company serves enterprises, public sector bodies, and other large organizations that need branded mobile apps for communication, training, and information access, generating revenue through subscription and service fees for its platform and implementation support.
- No-Code & Low-Code Platforms
- Knowledge Management & Collaboration
- Revenue
- $4.5M
- Employees
- 35
- Founded
- 2011
- Headquarters
- Belfast, United Kingdom
What 13 Arbolus experts think of Thrive
NPS is uniformly high, with all scores at 6 or above and average ratings between 8 and 10, indicating strong customer advocacy. Renewal intentions skew positive, with over 70% of the pool definitely planning to renew and only a small minority unsure or declining. Stickiness is strong—most customers have been implemented for more than a year or are progressing from pilot to long-term engagement. Key themes include high satisfaction among high spenders, sustained renewal intent, and no evidence of mass churn.Overall Customer Sentiment: Positive
Who reviewed Thrive
- C-Suite 69% (9)
- Director 31% (4)
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Sentiment
38 Net Promoter Score, from 13 scored reviews- Promoters 6
- Passives 6
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Oct 8
- Jan 8
- Mar 8
- Oct 8
- Dec 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 38 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 78% 9 answers
- 33% 3 answers
- 8.8/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
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