Tricentis
Tricentis is an enterprise software company that provides automated software testing and quality engineering tools for large organizations. Its platform supports continuous testing across web, mobile, packaged applications, and cloud-native systems, helping development and DevOps teams improve release speed and software reliability. The company generates revenue through subscriptions and licenses to its testing platform and related professional services and training.
- Application & Code Security
- MLOps & ML Platforms
- IT Consulting & Implementation
- Revenue
- $450.0M
- Employees
- 2,500
- Founded
- 2007
- Headquarters
- San Francisco, United States of America
What 33 Arbolus experts think of Tricentis
The NPS distribution features a weighted average around 8.2, with a cluster of promoters (NPS 9–10), several passives (NPS 7–8), and a few detractors. Renewal intent is highly positive, with over 80% of experts affirming intent to renew and only isolated cases noting 'Not Sure' or 'No' responses. Most organizations are in the MoreThan1Year implementation stage, indicating deep adoption, with only a minority in pilot or early phases. Qualitative themes highlight robust automation as the leading strength, followed by integration and compliance, while barriers include price, complexity, and onboarding effort.Overall Customer Sentiment: Positive
Who reviewed Tricentis
- C-Suite 61% (20)
- Director 27% (9)
- Manager 12% (4)
Employer names and spend open in the full report, along with the other 30 customers.
Everything 33 customers told us about Tricentis.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
36 Net Promoter Score, from 33 scored reviews- Promoters 14
- Passives 17
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 36 across 4 companies.
Praised
- Enterprise Automation Capabilities
- Platform Stability and Performance
- Regulatory Support and Compliance
- Enhancing Onboarding Experience
Criticised
- Licensing Costs
- Expertise Requirements
- Implementation and Onboarding Complexity
- Competitive Automation Offers
What customers say
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 71% 17 answers
- 100% 9 answers
- 100% 3 answers
- 8.3/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
Most weighed by Tricentis customers
Report
More in Consulting & Professional Services and Security & Compliance
Other companies in both categories with a customer report.
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