VECTOR Informatik

vector.com · Stuttgart Feuerbach, Germany

VECTOR Informatik is a German technology company that develops software tools, embedded software, and hardware for the development, testing, and networking of electronic systems in vehicles and related industries. It serves automotive OEMs, suppliers, and industrial customers with products for ECU development, diagnostics, AUTOSAR, and automotive Ethernet, generating revenue through software licenses, hardware sales, and engineering and consulting services. The company also offers training and project support around automotive electronics and embedded systems.

  • IT Consulting & Implementation
  • Cybersecurity Services
Revenue
$900.0M
Employees
4,000
Founded
1988
Headquarters
Stuttgart Feuerbach, Germany

What 10 Arbolus experts think of VECTOR Informatik

NPS scores range from 5 (pilot user) to 10 (long-term customers), with 80% of scores at 8+. High-spend and long-duration customers report NPS of 8-10 and clear renewal intent. Pilot and newer users generally provide medium-to-high scores but weaker intent signals. Almost all implementations are in the MoreThan1Year stage, indicating entrenched deployments. Overall customer sentiment is strongly positive due to high satisfaction and sustained spend.Positive

Who reviewed VECTOR Informatik

Total customers 10 10 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 60% (6)
  • Director 20% (2)
  • Manager 20% (2)
Legal Leader C-Suite NPS 8 Undecided
Product Leader C-Suite NPS 8
Operations Leader Manager NPS 8 Undecided

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Sentiment

30 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 9
  • Jul 9
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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