vLLM

vllm.ai · Seattle, United States of America

vLLM is an open-source project and company that develops a high-throughput, memory-efficient inference engine for large language models, enabling faster and cheaper deployment of LLMs on GPUs and in the cloud. It serves AI developers, enterprises, and infrastructure providers by offering optimized model serving software and managed services built around its inference stack. The company generates revenue through commercial support, hosted offerings, and enterprise features on top of the open-source core.

  • MLOps & ML Platforms
  • Cloud Infrastructure & Hosting
Revenue
$3.0M
Employees
35
Founded
2023
Headquarters
Seattle, United States of America

What 6 Arbolus experts think of vLLM

The NPS distribution is tightly clustered at the high end, with 80% rating 9 and 20% rating 10, reflecting strong promoter sentiment. Renewal intent is positive among low spenders (Yes), but the highest spender ($10M) is NotSure, introducing a note of caution. All customers are at the MoreThan1Year implementation stage, indicating product stickiness. The main theme is high satisfaction among low spend, but uncertainty at scale for large accounts.Overall Customer Sentiment: Positive

Who reviewed vLLM

Total customers 6 5 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Director 17% (1)
Engineering Leader C-Suite NPS 9 Will renew
Engineering Executive C-Suite NPS 10 Undecided
Executive C-Suite NPS 9 Will renew

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Sentiment

100 Net Promoter Score, from 6 scored reviews
  • Promoters 6
  • Passives 0
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 100 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers

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