Windsurf
Windsurf develops an AI-powered code editor and pair-programming assistant that integrates with popular development environments to help software engineers write, refactor, and understand code more efficiently. The platform uses large language models to provide context-aware suggestions, code generation, and in-editor assistance for individual developers and engineering teams. Windsurf monetizes through subscriptions to its AI development tools and related premium features.
- Generative AI Platforms
- Application & Code Security
- Revenue
- $1.5M
- Employees
- 25
- Founded
- 2023
- Headquarters
- San Francisco, United States of America
What 36 Arbolus experts think of Windsurf
The NPS distribution shows a bimodal pattern: high scores (8–10) from some users who value ease of use and quick setup for simple tasks, and low scores (0–6) from others due to context loss and unpredictable results on complex projects. Offboarding and no renewal intent are reported by several influencers, particularly among those who manage large-scale or critical codebases. Stickiness is highest among recent adopters (pilot or ) and lowest among offboarding companies. Key themes include the tradeoff between speed and reliability, and the need for more robust context awareness. Overall Customer Sentiment: Neutral
Who reviewed Windsurf
- C-Suite 70% (25)
- Director 21% (8)
- Manager 9% (3)
Employer names and spend open in the full report, along with the other 33 customers.
Everything 36 customers told us about Windsurf.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 36 scored reviews- Promoters 15
- Passives 14
- Detractors 7
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 57 across 3 companies.
Praised
- Easy to Use for Simple Tasks
- Vendor Agnosticism
- Unified Data Model
- Adopt AI-Native Dynamic Sampling
Criticised
- Reliability on Large Codebases
- Heavy Infrastructure Footprint
- Manual Configuration Complexity
- Compliance and Certification Risk
What customers say
Renewal intent
Plan to renew 52%Plan to renew, by seniority
- 53% 17 answers
- 50% 4 answers
- 50% 2 answers
- 8.7/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Windsurf customers
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